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नेपाल राष्ट्र बैंकद्वारा आठ लघुवित्त संस्थालाई कारबाही र ग्राहक सन्तुष्टि सर्वेक्षणको घोषणा

नेपाल राष्ट्र बैंकले आर्थिक वर्ष २०८१/८२ को तेस्रो त्रैमासमा नियामक निर्देशनहरू उल्लंघन गरेको भन्दै आठ लघुवित्त वित्तीय संस्थाहरू र तिनका सञ्चालक समितिलाई कारबाही गरेको छ। लघुवित्त संस्था सुपरिवेक्षण विभागका अनुसार वित्तीय मापदण्डहरू पालना नगरेका कारण यी संस्थाहरूमाथि कारबाही गरिएको हो। यसैबीच, राष्ट्र बैंकले देशभरका वित्तीय ग्राहकहरूको सन्तुष्टि मापन गर्न एक वृहत् राष्ट्रिय सर्वेक्षण सुरु गर्ने घोषणा गरेको छ। यो अध्ययनले वित्तीय सेवाको पहुँच, पारदर्शिता र गुनासो सुनुवाइको अवस्थाबारे सर्वसाधारणको धारणा संकलन गर्ने लक्ष्य राखेको छ।

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NRB sanctions eight microfinance institutions over regulatory violations

KATHMANDU: Nepal Rastra Bank (NRB) has taken action against eight microfinance institutions, along with their boards of directors and chief executive officers, for violating regulatory directives and prudential standards during the third quarter of the fiscal year 2024/25. The Microfinance Institutions Supervision Department said the action was taken against institutions that failed to maintain sound […]

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  1. NRB to launch nationwide financial customer satisfaction survey

    KATHMANDU: Nepal Rastra Bank (NRB) is set to conduct a comprehensive nationwide survey to evaluate financial customer satisfaction across the country. According to the central bank, the study aims to gather insights into the public’s perceptions and experiences regarding the accessibility, quality, transparency, grievance handling, and protection of financial services. To ensure a representative assessment, […]

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